Cultural and linguistic competency (CLC) is a developmental process, achieved through ongoing self-assessment, reflection, and continuous education. The National Center for Cultural Competence cautions organizations who may think that this is a finite process:
“Cultural competence is a complex framework, and there is a tendency for systems and organizations to want a textbook solution, a quick fix, a recipe, or a “how to”, step-by-step approach. The complexity of achieving cultural competence does not allow for such an easy solution.”
The complex and fluid nature of this process demands that organizations institutionalize a culture of learning and development. The purpose of ongoing CLC education and training is to increase capacity of staff, continuously assess progress, and prepare and support a workforce to work more effectively with diverse populations.
These resources will help you to:
- Articulate Learning Objectives for all levels of the organization.
- Incorporate cultural and linguistic competency learning into regular staff activities.
- Develop training opportunities based on identified need.
- Identify external and community resources to further staff cultural competency development.